When I had problems with SBC and left numerous calls to their managers help line that were never returned I just took the first offer for different phone coverage that I came across. Now I get a "come back to us" letter in the mail every few days. Too bad you do not have the same option.
Their non-responsiveness is, I feel, grounds enough for a call to the better business bureau since they do have you over a barrel.
Unfortunately they have a monopoly
Date: 2006-02-01 03:43 pm (UTC)Their non-responsiveness is, I feel, grounds enough for a call to the better business bureau since they do have you over a barrel.